Brand Reputation

We build remarkable brands that are defined by credibility. To be seen as credible, the public must have a good perception of your brand that builds trust. Your brand reputation should be able to turn your customers into loyal advocates.

Crisis Prevention

It’s our job to be proactive and avert a potential crisis before it becomes an actual crisis. We don’t just sit and watch, we act. We table our best laid plans and weigh the pros and cons, benefits and effects. We analyse consumer behaviour and make the best decision for the good of your brand reputation.

Crisis Management

A crisis should never meet you unprepared. Our team of experts have a carefully curated crisis management plan that ensures the reputation of your company, as well as the interests of all key stakeholders are not tainted.

Brand Bible

To maintain a positive reputation, you need a brand bible that establishes distinct guidelines for how all aspects of your company’s brand will be handled. We will create a brand bible for your company that establishes rules for creating a unified and identifiable presence for your brand and developing a brand personality.

Company Handbook

We will create an employee handbook that helps current and new employees learn about your company rules, policies, culture, and values. This also protects your company from legal issues that may mar your brand reputation.

Team training

We organise training sessions for teams on brand representation for both internal and external communication, and ensure that their public image meets up with your brand’s standards.

CSR Management

Nothing defines a positive brand reputation more than being socially accountable through regular CSR activities. We will map out CSR activities for your company that positions you as a brand that contributes positively to society, rather than negatively.

Culture Reform & Maintenance

It is important for your employees to maintain a healthy culture that positions your company as a great place to work. This ensures your company attracts the best candidates and provides a larger pool of potential employees to select from. To achieve this, our team organises team bonding sessions that give employees the opportunity to know each other better and create healthy work habits in alignment with the company culture.

Brand Loyalty

We put your brand in a positive light in the eyes and ears of your target audience so that they always feel good about your brand and even better, become brand advocates for you. Positive feelings towards your brand builds brand loyalty and a dedication to purchasing your products and/or services repeatedly, regardless of deficiencies, a competitor’s actions, or changes in the environment

Brand Analysis

We carry out a brand audit that will help identify how your brand is supporting your marketing and sales efforts. WeIt assess who your customers are, what they’re looking for, what your competitors are doing, and how your brand is meeting your customers’ needs.